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Credit Application
Please download our credit application here Educating Kids Credit Application.pdf

Delivery Times
Standard delivery times for Australian Capital Cities will be within 5 business days. Remote locations may be longer.

Should you require urgent delivery, we may be able to dispatch earlier. Additional fees may apply. Please contact Customer Service at customerservice@educatingkids.com.au or 1300 099 799

Freight & Handling Charges
Freight Charges will appear at check out based on your post code and the weight & size of the product. In the event orders include heavy or large items, additional freight charges may apply. Additional freight charges may also apply to certain remote locations. You will be contacted prior to dispatch if additional freight charges apply.

Freight inclusive pricing is available.  Contact us on 1300 099 799 to obtain a quotation.

Post Codes and Freight Zones are listed at the bottom of this page for your reference.

Refunds and Returns
Returns of unwanted goods can be made on the following conditions:

• Made within 14 days
• Item must be in the original packaging and be in original condition
• A 10% restocking fee applies
• Delivery fees will be at the cost of the purchaser
• Credits only will be issued for returns.
• Customer Service must be contacted at at customerservice@educatingkids.com.au or 1300 099 799 to co-ordinate the return

In the event of damaged goods, a photo of the damage must be taken and emailed to customerservice@educatingkids.com.au.  Once approved, a replacement product will be supplied at no cost to the customer.


Invoices

Please ensure the invoice is checked off against items received. Claims must be made within 5 business days of receipting goods.

 

Ordering Options

Ordering Online
We recommend ordering online as the easiest option of ordering. Simply add products to your Shopping cart, Wish List or My Products.

Shopping Cart enables you to purchase immediately.

Wish List is a great function that allows you add items you like to a list for future reference.

My Products is very useful if you purchase the same items regularly. All your favourite products will be on the one list which means you don’t need to search for them again. This is great for your consumables such as nappies, gloves, cleaning products, paints, toilet paper, etc.

Fax or Mail Your Order
Complete the Educating Kids order form and fax it to 03 9310 4115 or send it to 2 Marshall Road, Airport West, Victoria 3042. Download the order form here.

Phone your order
Call us on 1300 099 799 to place your order over the phone.

Email your order Email your order to customerservice@educatingkids.com.au.

 

Prices

All prices quote on this website are GST Exclusive. 10% GST will be charged on checkout.

Payment
For account holders with a credit account, payment is required within 30 days.

To apply for a credit account, a credit application form must be completed - Educating Kids Credit Application.pdf.

Educating Kids also accept Visa and Mastercard.

Back Orders
Any items out of stock will be placed automatically on back order and will be dispatched once in stock. Items on back order will be noted on your delivery documentation. If you do not want items to be on back order, you must contact us to advise. Delivery charges will be split between your original order and back order/s.

MSDS’s (Material Safety Data Sheets)
MSDS’s can generally be downloaded from the product description online. If you are unable to obtain and MSDS, please contact us at customerservice@educatingkids.com.au or 1300 099 799.

Product Supply
Variations may occur to products advertised on this website. Educating Kids reserves the right to supply a similar product.

Other Terms & Conditions for all Products (goods & services) advertised and/or supplied

1. Educating Kids reserves the right to accept any order in part or full for any order made.
2. Orders are not binding until Educating Kids first accepts the order. Once an order is accepted, the Customer is entering into a contract with Educating Kids.
3. Orders cannot be changed or altered once accepted by Educating Kids.
   
4. In the event Educating Kids delivers a part order, items on back order become a separate contract.
5. Unless a credit account is approved, orders must be paid in full prior to dispatch. 
6. Educating Kids provides no warranty in relation to products and services provided to the Customer. 
7. Ownership of the Products remain the property of Educating Kids
8. Educating Kids shall not be under any liability to the Customer in respect of any loss or damage (including consequential or indirect loss or damage or loss of profits, loss of use or loss of data) however caused, which may be suffered or incurred or which may arise directly or indirectly in respect of the Products, any services supplied by Educating Kids or the failure of Educating Kids to comply with these terms and conditions.
9. All care has been taken in compiling this website. However Educating Kids and their contractors make no representations about the accuracy or suitability of the information or links provided on this website.
10. The information provided on this website is äs is”, without express or implied warranty. Information and links are used at your own risk.
    
11. Educating Kids and their contractors exclude all warranties, whether express, implied, statutory or otherwise, relating in any way to this web site.
    
12. Educating Kids and their contractors exclude all liability (including for negligence) to you or anyone else in respect of any loss or damage (including special, indirect or consequential loss or damage such as loss of revenue, unavailability of systems or loss of data arising from or in connection with your use of or reliance on the information on or accessed through this website for any reason whatsoever including negligence.

 

Privacy Policy

Educating Kids is committed to protecting your privacy by complying with the National Privacy Principles and the The Privacy Act 1988. We maintain the privacy of your information using the latest and most sophisticated security technologies.

Should you have a complaint about the way we are handling your personal information, please contact our privacy officer, who may be contacted by email at customerservice@educatingkids.com.au or at the contact details outlined below.

How do we manage your personal details?
We will never sell your personal information to other organisations.

 

Why do we need your personal details?
To process and fulfill your order, we need to know your name, email address, phone number, shipping address, credit card number and expiry date. For certain items we may need to contact you to arrange suitable delivery.

We will not use or disclose the information you give us about yourself except:

1. for the purpose you gave us the information;
2. a purpose related to that reason; or
3. another purpose to which you have consented.

Educating Kids Correspondence
A first time purchaser of Educating Kids implies acceptance to receive Educating Kids correspondence and is therefore automatically added to the distribution list. Upon receipt of your first correspondence, you are freely and conveniently able to unsubscribe to further communications. For future purchases your details will be remembered to facilitate an easy checkout process.

Statistical Analysis
We reserve the right to perform statistical analysis of user behaviour and characteristics in order to parties, but individual details will never be included.

Payment Security
When you place orders online, we use a secure server that encrypts all your personal information before it is sent to us to prevent unauthorised access to your information. We also offer the option of placing orders over the phone.

Contact Educating Kids
Educating Kids is a reputable business with a physical presence at:
2 Marshall Road Airport West
Australia
Phone: 1300 099 799
E-Mail: customerservice@educatingkids.com 

Changes to security/privacy policies
Our policy is intended to provide you with a safe and secure shopping experience. However since technology is changing so rapidly, we reserve the right to change, modify, add or remove portions of our Privacy & Security Policy at any time without prior notice. Please periodically review these Policies for changes.

 

Post Codes & Freight Zones
NSW				VIC				QLD
From	To	Zone		From	To	Zone		From	To	Zone
2000	2234	SYDN		3000	3207	MELB		4000	4179	BRIS
2250	2278	GOSF		3211	3212	VIC1		4170	4713	QLD3
2280	2323	NEWC		3214	3220	GEEL		4183	4184	QLD1
2324		NSW1		3221	3250	VIC1		4205	4230	GOLD
2325	2327	NEWC		3251	3300	VIC2		4270	4287	QLD1
2328	2333	NSW1		3301	3334	VIC3		4300	4301	BRIS
2334	2335	NEWC		3335	3338	VIC2		4303	4305	IPSW
2336		NSW1		3340		VIC1		4306	4347	QLD1
2337	2346	NSW3		3341	3345	VIC3		4350		TW00
2347		NSW7		3350	3357	BALL		4352	4383	QLD1
2350	2356	NSW3		3360		VIC1		4384	4416	QLD2
2357		NSW7		3361		VIC2		4417		QLD7
2358	2359	NSW3		3363	3370	VIC1		4418	4419	QLD2
2360	2361	NSW7		3371	3390	VIC2		4420		QLD7
2365	2372	NSW5		3391	3396	VIC3		4421	4427	QLD2
2379	2415	NSW7		3399	3402	VIC2		4428	4479	QLD7
2420	2446	NSW3		3407	3427	VIC3		4480	4482	QLD8
2447	2484	NSW5		3428	3462	VIC1		4486	4488	QLD7
2485	2486	TWHD		3463		VIC3		4489	4493	QLD8
2487	2490	NSW5		3464	3480	VIC2		4494	4498	QLD7
2500	2530	WOLL		3482	3512	VIC3		4500	4504	BRIS
2533	2535	NSW1		3515	3537	VIC2		4505	4507	QLD1
2536	2539	NSW6		3539	3549	VIC3		4508	4509	BRIS
2540	2541	NSW1		3550	3556	VIC1		4510	4521	QLD1
2545	2551	NSW6		3557	3559	VIC2		4550	4569	SUNS
2555	2567	SYDN		3561		VIC1		4570		QLD1
2568	2578	NSW1		3562	3585	VIC2		4571		QLD2
2579	2581	NSW6		3586	3594	VIC3		4572	4575	SUNS
2582	2594	NSW4		3595	3597	VIC2		4580	4581	QLD3
2600	2620	CANB		3599	3607	VIC3		4600	4630	QLD2
2621	2633	NSW6		3608	3610	VIC1		4650		MARY
2640	2641	ALBU		3612	3649	VIC2		4655	4662	QLD2
2642	2730	NSW4		3658	3666	VIC1		4670		BUND
2731	2739	NSW7		3669	3688	VIC2		4671	4676	QLD2
2740	2770	SYDN		3689	3690	ALBU		4677	4678	QLD3
2773	2790	NSW1		3691		VIC2		4680		GLAD
2791	2820	NSW2		3693	3709	VIC3		4694	4699	QLD3
2821	2829	NSW7		3711	3719	VIC1		4700	4701	ROCK
2830		NSW2		3720	3728	VIC2		4702	4704	QLD3
2831	2834	NSW7		3730		VIC3		4705	4709	QLD4
2835	2840	NSW8		3732	3749	VIC2		4714	4720	QLD3
2842	2844	NSW2		3750	3751	VIC1		4721		QLD4
2845	2847	NSW1		3752		MELB		4722	4723	QLD3
2848	2871	NSW2		3753	3763	VIC1		4724	4735	QLD6
2873	2877	NSW7		3764		VIC2		4736		QLD8
2878		NSW8		3765	3799	VIC1		4737	4739	QLD4
2879	2880	BROK		3800	3804	MELB		4740		MCKY
2890	2899	NSW8		3805		VIC1		4741	4805	QLD4
2900	2914	CANB		3806		MELB		4806	4809	QLD5
				3807	3841	VIC1		4810		TOWN
SA				3842		VIC2		4811		QLD5
From	To	Zone		3844		VIC1		4812		TOWN
5000	5050	ADEL		3847	3888	VIC2		4813		QLD5
5051	5052	ADEL		3882	3900	VIC3		4814		TOWN
5061	5115	ADEL		3902	3903	VIC2		4815	4822	QLD5
5116	5124	SA1		3904	3909	VIC3		4823	4825	QLD6
5125	5127	ADEL		3910	3927	VIC1		4828	4830	QLD8
5131	5162	SA1		3928		VIC2		4849	4865	QLD5
5158		ADEL		3929	3957	VIC1		4868		CRNS
5163	5166	SA1		3958	3975	VIC2		4869		QLD5
5164		ADEL		3976		MELB		4870		CRNS
5167		SA1		3977	3996	VIC1		4871		QLD8
5168		A						4872	4873	QLD5
5169	5214	SA1		WA				4874	4877	QLD8
5220	5223	SA2		From	To	Zone		4878		CRNS
5231	5261	SA1		6000	6201	PERT		4879	4886	QLD5
5262	5263	SA3		6202	6213	WA1		4890	4895	QLD8
5264	5265	SA1		6214		WA3
5266	5270	SA2		6215		WA1		TAS
5271	5291	SA3		6218		WA1		From	To	Zone
5301		SA1		6220	6230	WA1		7000	7020	HOBA
5302	5304	SA2		6232		WA1		7021	7055	TAS
5306	5309	SA1		6233		WA2		7109	7119	HOBA
5310	5312	SA2		6236	6237	WA2		7120	7140	TAS
5320	5330	SA1		6239	6240	WA2		7150	7190	HOBA
5331	5346	SA2		6243	6244	WA2		7209	7249	TAS
5350	5354	SA1		6251		WA1		7250	7260	LAUN
5355		SA3		6252	6256	WA2		7261	7892	TAS
5356	5418	SA1		6258		WA2		7900		LAUN
5419	5433	SA2		6260		WA2
5434	5440	SA3		6262		WA2		Northern Territory
5451	5471	SA1		6271		WA2		From	To	Zone
5472	5495	SA2		6275		WA2		0800	0846	DARW
5501	5522	SA1		6280		WA1		0847		NT
5523	5540	SA2		6281	6288	WA2		0850	0853	KATH
5550	5573	SA1		6361	6377	WA2		0854		NT
5575	5583	SA2		6380		WA4		0860	0862	TENN
5600	5690	SA3		6383	6386	WA2		0870	0872	ALIC
5700	5710	SA2		6390		WA1		0880	0886	NT
5720	5733	SA3		6391	6395	WA2
5734		SA4		6396	6398	WA3
5942	5950	ADEL		6401	6405	WA1
				6407	6422	WA2
				6423	6426	WA3
				6427		WA1
				6428	6429	WA2
				6430	6432	WA3
				6433		WA4
				6434	6435	WA5
				6436	6440	WA4
				6441	6442	WA3
				6443		WA4
				6444		WA3
				6445	6452	WA4
				6460		WA1
				6461	6470	WA2
				6472	6473	WA3
				6475	6480	WA2
				6484		WA3
				6485		WA2
				6487	6488	WA3
				6489	6490	WA2
				6501	6510	WA1
				6511	6518	WA2
				6519		WA3
				6521		WA2
				6522	6536	WA3
				6537		WA4
				6556	6569	WA1
				6571	6614	WA2
				6616	6640	WA3
				6642	6705	WA4
				6707	6799	WA5
				6832	6997	PERT